After-Sales Services
Any assistance you need—wherever, whenever.
Service from the start to the end of your product's life
Our After-Sales Department is here to assist you with any issues or queries – you can access all kinds of services from start-up to product returns.
If needed, a staff member will come to the site quickly to work with you and take care of your concerns and needs. Our after-sales service staff are not just cosmetics experts—they also have other skills and qualifications. For instance, our team has skilled designers who are happy to offer any extra packaging ideas for any special events.
Manage your project. From start to finish.
Quick and customized service
Every request is managed by a specialized team that handles the whole process, from quote to delivery at your door.
Before and After Service
We promise that our product will reach you undamaged with packaging made of cardboard and foam. Also we recommend a 2% Plus or Minus Clause.
Warranty support
Every cosmetics project has different security needs, which is why we offer a range of adaptable warranty.
Need support?
We're 24/7/365 at your service!
We want you to be satisfied! That is why we have created service solutions that will help you even after your purchase. Cooperation and trust are the values that we follow in China. If you need help, we are always ready to serve you.